Protect and Build Your Online Reputation
Every day millions of consumers flock to the Web to read and share reviews about businesses. RatePoint helps you take a common sense approach to your online reputation. We give you all the tools you need to encourage customers to speak up, and then promote that feedback. If there’s a problem, RatePoint gives you an opportunity to fix it before it can impact your online reputation.

Boost Sales and Consumer Confidence
Research indicates that more than two-thirds of consumers today refer to online reviews and ratings before making purchase decisions from on or offline businesses. RatePoint helps you capitalize on that phenomenon and word-of-mouth marketing – by enabling you to share real, honest opinions and comments from your customers, and turn shoppers into buyers.

Improve Customer Service and Satisfaction
Studies have shown that most unhappy customers don’t complain, they just look for another company to give them what they need. This means you could be losing customers without even knowing why. With RatePoint, your customers are given an interactive method to provide insightful, honest feedback (good or bad), ultimately creating a more satisfying customer experience.

Stay Connected with Customers
Staying connected and communicating with customers can help you build loyal lasting relationships. Our email marketing and survey tools make it easy for you to keep in constant contact with customers, and drive them to do more business with you.

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Related Articles

• Sigma Web Technologies Joins RatePoint’s Business Partner Program

Sigma Web Technologies today announced it has joined RatePoint’s Business Partner Program. Sigma Web Technologies (www.SigmaWebTechnologies.com) is now able to provide its clients with easy to use email marketing and customer feedback tools to help small-business clients improve customer satisfaction, build credibility and increase profitability. RatePoint, Inc., (www.RatePoint.com), is the leading provider of customer feedback and online reputation management services for small-and-medium sized businesses.

Using RatePoint, Sigma Web Technologies can easily help its clients proactively manage their online reputation through every customer interaction by capturing customer feedback and testimonials and displaying them in multiple areas, including Web sites, emails and marketing materials. Additionally, Sigma Web Technologies can now provide its clients with customer feedback, product reviews, email marketing and survey tools, and dispute resolution capabilities.

“Our customers are always looking for cost-effective ways to grow their businesses,” said Larry Levenson, founder of Sigma Web Technologies.”RatePoint’s tools help us provide our clients with multiple ways to connect with their customers and leverage their reputation as a sales tool. RatePoint’s business partner program is a valuable addition to our core services, helping boost loyalty and build stronger and more profitable relationships with our customers.”

Sigma Web Technologies’ clients will receive a 30-day promotional trial of RatePoint’s Web-based reputation management solution, which includes feedback tools, email marketing, survey and dispute resolution capabilities.

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• RatePoint: Build Your Online Reputation